The existence of pln call center number makes it easier for citizens to contact the State electricity company when they want to complain or ask about the facilities provided. As the name implies, this company is run by the state so that all electric power in the country is taken care of by the company.
Because it has a great responsibility regarding electricity, of course, this company must be more active in providing satisfactory services for loyal customers. One of them is to provide the easiest way for consumers when they want to contact them directly through a call center.
PLN call center phone number that can be contacted 123. With that number every consumer can find information and complain about all things related to his electrical services. Therefore, so that it is clearer what problems can be pitted through the number, you should see the explanation here.
Service Description of PLN 123 Toll Free
Almost all Indonesians certainly cannot escape the services of this electrical company. Because everyone needs electricity to make ends meet. Therefore, in order to provide comfort to consumers, a phone number is made that can be used by everyone.
As previously stated, the phone number service is provided to maintain the quality and satisfaction of Indonesian citizens. With the increasing number of electricity users, it forces this electricity company to be better prepared to improve its quality.
When the quality decreases, automatically many customers run and switch to using solar power. Therefore, the presence of PLN call center facilities is expected so that customers feel satisfied with all the services provided. The interesting thing is that you can use the service for 24 hours.
So the service is completely unlimited and toll-free in order to maintain the satisfaction of customers who want to ask questions or even complain about the lack of facilities from this company. Through this service, consumers can also order certain facilities directly.
For example, want to replace electrical power, install new and temporary connections, or even just want to report when there is a certain disturbance. Not only itu, through this connection also customers can find out the electricity bill every month without having to visit the official office.
Examples of Electrical Disturbances That Dapat Reported to PLN Call Center
Speaking of examples of disruptions, there is actually no limit to complaints for consumers who want to report the problem to PLN. Because of course every problem caused by electricity greatly affects the daily activities of the community, especially at night. Here are examples of problems that can be addressed are:
- Power failure is among the most annoying types of problems. This problem of turning off the lights could have occurred because the power source was lost from the central engine. So that makes consumers do not have electrical power and eventually the lights go out.
- Power surge is also the most annoying electrical problem because it can make the voltage increase up to 2 times its intended size. The cause of this problem usually occurs as a result of lightning strikes that make the voltage disturbed.
- When experiencing SAG power problems, you can directly contact pln call center because this problem cannot be underestimated. When this problem occurs when the voltage is high, or even the voltage drops to 80%, then you must report it. This disruption occurs because you use electricity beyond its power.
- One of the most common but rare problems is over and under voltage. Although it does not cause lights out, but unfortunately this problem can lead to ongoing problems. That is, electronic equipment at home becomes quickly damaged.
- Another electrical problem that can be conveyed is electrical line noise. That is when the electricity wave is problematic because of many things. For example, because the electrical installation process is not suitable, there is a radio frequency interference, and lightning strikes at once.
Guide to Contact pln call center
There are many problems that can be reported to pln services at once. So you don’t need to worry anymore if you experience electrical problems at home or anywhere else. Then you can contact the company via online, then various kinds of problems are immediately resolved. Here’s how to contact the call center:
- To contact the head office can call 123. This method is proven to be effective in helping to overcome electrical problems at home before using the services of electricians at a high cost. So, just convey the complaint, then PLN officers immediately jumped into the scene of the problem. This service can be accessed 24 hours.
- In addition to the number 123, you can also use the area code to contact the PLN call center. How to add the code of your area of residence and followed by the number 123. This method proved to be faster to get handled directly than just pressing the 123 button.
- All electrical problems and complaints can also be overcome by contacting PLN through email services. You can contact them via email@example.com or check directly via the official website at pln.co.id. This is where every problem will be responded to quickly.
- Another way to contact this company is through its social media directly. So there are many ways to communicate with this company. One of them is through Facebook and Twitter. All criticism of suggestions can be conveyed directly through @pln_123 or PLN 123.
Advantages of PLN Call Center Services
Thanks to the call center facilities provided by state-owned enterprises, it certainly provides many benefits to all customers and employees. That is why this service is considered the best solution to solve all electrical problems quickly. Here are the advantages!
- The presence of this latest service makes all the facilities of this company more centralized. Because by pressing 1 phone number, all customers can contact the central PLN office directly to submit a complaint or when they want to add service facilities at home.
- Because the system is centralized, this makes pln call center more integrated services. That means this company is more modern because anyone can contact their official contacts directly non-stop without having to pay a credit at once. So there are no class limits here because everything is served.
- Thanks to this latest service makes it easier for all customers to meet their needs without having to leave the house. Interestingly, the facility can be accessed by everyone without credit. So anyone who wants to ask for help directly does not have to think about the cost of contacting him because everything is free.
Looking at the explanation above, it can be concluded that all electrical problems today can be overcome more easily and practically. Just by phone and press the PLN 123 call center phone toll-free, then all electrical problems can be directly resolved at any time non-stop.