Pos Indonesia call center service is always widely discussed by everyone. Because this facility is always needed by all customers for many things related to the service of the postal party itself. Pos Indonesia itself includes SOEs in the field of shipping goods and documents throughout the region.
If you were used to shopping online, of course, you will not be unfamiliar with the services offered by this delivery service. This is where you can check receipts online to monitor the presence of ordered shipments of goods. Interestingly, now the post also provides 24-hour CS service.
This service is provided as a form of innovation of this limited liability company as the oldest logistics service owned by the country so as not to be outdated. So if at first people may often look at it out of date, then thanks to the call center service Pos Indonesia that it provides makes it look more modern.
Various Kinds of Indonesian Postal Service Facilities
The services provided by this state-owned limited liability company vary. This is done to maintain the comfort of customers who have long used their services. Below is a list of facilities available here, including:
- POSERBA, this facility is more focused into the one stop shopping method and is usually available at the post office’s physical counter. With this service, all the needs of the community are met. Some of the needs that can be met through this service include philatelic, greeting cards, and stationery. It’s all there.
- POSARLING, as the name implies, in addition to working in the field of postal delivery services, it turns out that here also provides other needs services. For example, the sale of stamp duty, postal objects, and the receipt of shipments from anyone. So that the presence of the Pos Indonesia call center makes it closer to the local community who need it.
- Halo Pos 161 is a telephone line that can be contacted by all people to get services and information according to their individual needs. This facility can be used by customers at any time to be more cost-effective, time, and energy when you need direct online expedition services.
- Agency is also one of the services of the post office, where the company is open to the public or anyone who wants to join as an Indonesian postal agent. The services themselves are many, including opening savings, pension payments and deductions, stamp duty sales, and many others. So the function is a lot.
How to Contact The Indonesian Postal Call Center by Phone
For those who need help with the delivery of the package, then all these problems can be directly overcome by contacting customer service right now. All complaints and problems or all the information needed can be found answers easily through the service. Here’s how to contact them.
One of them is by telephone plane directly using the number of the central post office that is present based on the destination city. The phone number itself is usually available online. So you can find the number directly using the internet and just type the keyword.
Furthermore, the call center phone number P os Indonesia will appear instantly based on the head office of each city needed. From here you can ask many things ranging from the condition of the package that has been sent or even when you want to know the cost of shipping goods when going to use its services.
So you know how much money needs to be prepared to pay the postage directly. So in this case to contact the customer service directly, you can use number 161 as one of the services provided by Halo Pos Indonesia.
In this case, if you are used to using his services you should remember and record carefully the phone number, not to be lost. That way when there is a problem related to shipping or anything that has not been resolved, then you can get the solution here.
It’s just that to make a phone call will generally be subject to local rates as usual. So make sure you have enough credit when you want to make a phone call so that when you want to ask some things to the customer service, the connection is not cut off.
How to Contact Pos Indonesia Call Center Via Email and Live Chat
In addition to the phone number, post office customer service can also be contacted via email directly. This is perfect for those of you who want to save money when using their services but do not want to get out of the pulse. This is where every customer can contact CS directly using the available email.
You can file a complaint or ask anything through an email address directly from your phone, computer, or even other gadget devices that are already connected by the internet. So the capital here is only an internet connection, the rest of you can already contact the P os Indonesia call center via email.
The current post office email address is halopos@posindonesia.co.id. All incoming emails will be answered directly by the customer service. It’s just that if you use this service, you generally have to be patient because of course the reply is longer than contacting the customer service by phone.
In addition to using email, you can also contact the CS on duty via live chat. This feature can be accessed directly from the official website of the post office at the address of the www.posindonesia.co.id. Just press the live chat menu available, then all questions will be answered directly.
This feature is available at the bottom right of the screen where you will see there is a picture of the Indonesian postal officer and then immediately appear a live dialog box. In the dialog box, you can choose the menu provided by the post office. After that write the message and immediately answered.
How to Contact Pos Indonesia Call Center Through Social Media
In addition to using some of the methods above, you can also check the status of shipments and express complaints through social media belonging to the delivery office directly. Because currently Pos Indonesia is more advanced. This is evident from the service becomes more complete because it already has social media.
FB account can be found by visiting the fanpage directly owned by Pos Indonesia. Meanwhile, if you want to contact via Twitter, you can go directly to @PosIndonesia so that all needs are answered immediately. But when contacting via Twitter, the working hours are limited for customers.
You will only be served from 8 am to 5 pm, that’s all valid Monday to Friday. But even so, the service is enough to help you to monitor the status of shipping goods accurately.
Interestingly, not only FB and Twitter, it turns out that there is still Instagram. You can also contact the official IG account to the @posindonesia.ig address so that the admin in charge will immediately answer questions responsively.
Of course, with all the facilities offered above, the company is different and has changed even better. That’s why so many people are starting to use their services again. Because with the call center number Pos Indonesia that can be contacted at any time makes consumers feel appreciated.